Wedding & Functions

Terms & Conditions

  1. Payment Terms  – 50% deposit with balance payable before Check-in.
  2. Payment options accepted. Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the African Peninsula Guest House cc bank accounts, the details of which will be provided on the bookings webpage or invoice.
  3. Card acquiring and security Card transactions will be acquired for African Peninsula Guest House.cc via PayGate (Pty) Ltd who are the approved  payment gateway for all South African Acquiring Banks. DPO PayGate uses  the strictest  form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security  certificate and security policy.
  4. All bookings to be secured with credit card details.
  5. Cancellations must be made in writing to the African Peninsula Guest House.
  6. Cancellations made on or after day of arrival 100% of the total bill (unless booking can be re-sold)
  7. Cancellations made less than 15 days prior to booking :- 50% of the total bill.
  8. Cancellations made more than 15 days prior to date:- 20% of the total bill.
  9. Suites will be available from 2 o’clock on day of arrival.
  10. All guests to present valid Identity book or passport.
  11. Suites must be vacated by 10am on day of departure.
  12. Late checkouts will be charged @ R100 per hour.
  13. Late checkouts must be pre-arranged with reception as new arrivals are expected at 2 pm.
  14. Early check in must be pre-arranged with reception. Late arrivals beyond 8pm pre-arranged with reception.
  15. Late arrivals will be charged @ R50 per hour up to 10pm and R100 per hour thereafter.
  16. No alcohol is to be brought onto the premises No fires/braais are permitted whatsoever
  17. Guest’s visitors – all visitors must register at reception. Rates for visitors – R50 per person per hour.
  18. Guests and guest’s visitors attend this establishment at their own risk.
  19. Extras Accounts – Any guest may open an account by providing credit card details to secure their account.
  20. NB All extras charged to accounts will be subject to VAT.
  21. All Special Offers are only applicable to 2 persons sharing or a family sharing.
  22. Early Bird Christmas Bookings valid until 31 January’18
  23. Access to African Peninsula Guest House premises –  After check in guests are issued with remote controls for gates with their room keys for freedom of access. Reception closes at 8pm – Access after 8pm for check in, we provide you with gate security codes. Early check in must be pre-arranged with reception.Late arrivals beyond 8pm must be pre-arranged with reception.
  24. Parking – Please book your vehicle parking with Reception Reservations
  25. Hotel Events – We do offer celebration events like weddings & dinner parties in our restaurant – enquire at reception
  26. Liability – Guests and guests visitors attend this establishment at their own risk.The proprietor,its agents,and/or its employees, shall not be liable for, and the guests hereby waive/s and abandon/s any claims of whatever nature including but not  limited to that for theft, injury, loss or damage of whatever nature against the proprietor, whether arising from the proprietors default, negligence or otherwise. The guest/s in addition to the aforesaid, hereby indemnify the proprietor against any claims which may arise from whatever nature, whether arising from the proprietor’s default, negligence or otherwise.
  27. Use of Personal information – We may contact you regarding your stay with us and news about African Peninsula Guest House.
  28. Customer details are stored separate from card details. Customer details  will be stored by African Peninsula Guest House cc, separately from card details which are entered  by the client on DPO PayGate’s secure site. For  more detail on DPO PayGaterefer to www.paygate.co.za.
  29. Merchant Outlet country and transaction currency The  merchant outlet country at the time of presenting payment options to the  cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  30. Responsibility African Peninsula Guest House cc takes responsibility for  all aspects relating to the transaction including sale of goods and services  sold on this website, customer service and support, dispute resolution and delivery of goods & services.
  31. Country of domicile This website is governed by the lawsof South Africa and African Peninsula Guest House cc chooses as its domicilium citandi etexecutandi for all purposes under this agreement, whether in respect of court  process, notice, or other documents or communication of whatsoever nature, 599 Marine Drive, Bluff, Durban, South Africa.
  32. Variation African Peninsula Guest House cc may, in its sole discretion,change this agreement or any part thereof at any time without notice.
  33. Company information This website is run by African Peninsula Guest House close corporation based in South Africa with  registration number 2006/042025 and H.F.Etheridge (Member /Owner.)
  34. African Peninsula Guest House cc contact details Company Physical Address: 599 Marine Drive, Bluff, Durban, South Africa. Email: info@afpen.co.za, Telephone: +27-31-467-1045/5045/3144.
  • Special Offer Restaurant Vouchers Issue & Redemption

    Voucher Terms & Conditions

    Definitions

    “Booking Period” – the dates of your booking FOR EXAMPLE  In 4th March – Out 6th March 2017.

    Terms & Conditions

    1. All African Peninsula Accommodation Terms & Conditions apply.
    2. Vouchers must be redeemed at African Peninsula Restaurant during the “Booking Period”
    3. If a guest opens an Extras Account then Vouchers may be loaded on the guest account
    4. Restaurant bills in excess of the voucher must be settle immediately at the restaurant unless the guest has opened an Extras Account
    5. Guests can open an extras account secured with cash or credit card.